Integrated Annual Report • 2021

Financial performance

Management Report on Financial and Business Performance

In 2021, the Company achieved positive results in implementing the Long-Term Strategy. Based on the results of Kazakhtelecom's JSC work for 2021:

  • 1the number of fixed lines in the Kazaktelecom network was 2,774,555, or 96% by 2020. The decrease in the number of fixed lines is explained by the refusal of users to use fixed telephony services in favor of mobile communications, which corresponds to global trends;
  • 2the number of broadband subscribers equaled 1,860,706 ports, or 102% by the date of 2020;
  • 3the number of Pay TV subscribers equaled 918,720 points, or 106% compared to the actual date of last year, including 815,572 points for iDTV;
  • 4the number of mobile subscribers was 14,543,325, or 98% by 2020.
Consolidated income from the sale of services amounted to
594,193
million KZT
The consolidated net profit amounted to
97,444
million KZT
EBITDA for 2021 amounted to KZT 278,180 million. EBITDA margin was 46.82% as a result of the operational excellence and cost optimisation strategy. Consolidated operating expenses (cost and expenses of the period) for the Kazakhtelecom Group in the reporting period equaled KZT 430,606 million.
Changes in ARPU
KZT
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 3 086 3 413 3 582 3 605 4 623 5 017 5 038 5 862 6 525 2 823
6,525
KZT
ARPU (average revenue per subscriber)

Financial overview

Revenue structure across Kazakhtelecom Group
5% 0,5% 45% 2% 1% 3% 3% 3% 6% 1% 3% 4% 20% 4%
  • Data transmission network
  • Local telephony communications
  • Rental of transport network channels
  • Mobile communocation
  • Agreements with international operators
  • Intercity, international telephone communication
  • Corporate infocommunication services
  • Revenue under agreements with communication operators connected to the network of Kazakhtelecom JSC
  • Other
  • Revenue from the provision of converged services (FMS/FMC)
  • Pay TV
  • Revenue from sales of goods
  • Services of the Fiscal Data Operator (FDO)
  • Conversations with subscribers of third-party operator, including cellular communication operators
594,193
million KZT
consolidated income from the sale of services for Kazakhtelecom JSC for 2021
Income is the largest in 2021:
From the services of the data transmission network, the share in the total revenue structure of Kazakhtelecom JSC equaled
45.1%
From mobile communications, the share in the total revenue structure was
19.9%
Income from the sale of goods, the share in the total structure of income equaled
6.4%
From the provision of local telephone services, the share in the total income structure was
4.7%
Income from the provision of converged services (FMS/FMC), the share in the total structure of income was
3.7%
From corporate information and communication services
3%
Pay TV, share in the total revenue structure
3%
Сonversations with external operators subscribers, including mobile operators, share in the total revenue structure
2.7%
Under agreements with communications operators, the share in the total structure of income equaled
2.5%
Under agreements with international operators, the share in the total structure of income equaled
2.4%
Dynamics of the most significant income items for 5 years
million KZT
15 789 98 517 43 836 37 939 14 144 2017 18 831 177 981 44 891 85 451 31 190 69 736 2019 14 293 104 737 43 700 34 170 24 268 2018 23 614 244 101 29 861 103 671 29 580 96 504 2020 27 389 268 006 33 453 118 050 27 687 119 608 2021
  • Data transmission services
  • Long-distance/international telephone communication
  • Local communication
  • Other service
  • Operator segment
  • Mobile communication
Changes in income structure in 2021 relative to 2020
million KZT
53 194 244 101 29 861 96 504 103 671 2020 55 076 268 006 33 453 119 608 118 050 2021
  • Subscriber segment
  • Data transmission services
  • Operator segment
  • Other services
  • Mobile communication