Integrated Annual Report • 2021

Annex 2. Contact details

Kazakhtelecom JSC

Address:
Republic of Kazakhstan, 010000, Nur-Sultan, Esil District, 12 Sauran Street

Contact Center: 160
email: telecom@telecom.kz

Office:
Nur-Sultan — 8 (717) 259 16 00, 258 08 39
Almaty — 8 (727) 258 72 19, 258 72 15

On Cases of Theft, Fraud and Corruption:
8 (800) 080 19 94, sk.hotline@deloitte.kz
www.sk.deloitte-hotline.com

Direct line for collecting complaints and complaints on procurement issues:
8 (727) 226 82 61

Investor Relations:
+7 (7272) 581 175

Media Relations:
+7 (7172) 59 15 04

Human Resources:
+7 (7272) 64 50 21

Technical support of the procurement portal:
+7 (7172) 55 2266, support2@skc.kz

Feedback

We are very interested in your feedback. If you would like to propose new ideas and opportunities for sustainability partnerships or in relation to the Report, please contact us:

Corporate Governance Service

Asia Zhaylyaubaeva
email: assiya.zhailyaubayeva@telecom.kz
phone: +7 717 259 14 14

Ayym Ablekenova
email: aiym.ablekenova@telecom.kz
phone: +7 717 58 71 54

Registrar of the listed Company

Central Securities Depository
28, Samal-1, Almaty, Republic of Kazakhstan
phone: +7 (727) 262 08 46, 355 47 60